Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. Food was good and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay.
Special thanks to front desk team and house keeping for lovely towel art,hope to visit this property again Soon!
I recently had the pleasure of staying at this fantastic hotel, and I must say, it exceeded all my expectations. From the moment I walked through the door, the atmosphere was warm and inviting, setting the tone for a wonderful stay.
The hotel itself is a gem—impeccably clean, beautifully decorated, and exuding a sense of luxury without being pretentious. The attention to detail is evident in every corner, creating an ambiance that makes you feel pampered and relaxed.
What truly made my stay memorable, however, was the outstanding service provided by the staff, especially one exceptional waiter named Mr. Calvin Albert. From the very first encounter, Mr. Calvin Albert went above and beyond to ensure that my experience was nothing short of exceptional.
Mr. Calvin Albert greeted me with a genuine smile and a welcoming demeanor that instantly made me feel at home. Throughout my stay, their attentiveness and friendly nature stood out. Whether it was recommending dishes from the menu, ensuring my dining preferences were met, or simply engaging in pleasant conversation, Mr. Calvin Albert demonstrated a level of hospitality that is truly rare to find.
It's not just about the tasks they performed but the genuine warmth they exuded in every interaction. Mr. Calvin Albert seemed to anticipate my needs, making dining an absolute pleasure. Their passion for providing top-notch service was evident, and it added an extra layer of enjoyment to my overall experience.
In a world where good customer service can sometimes be hard to come by, Mr. Calvin Albert and the entire hotel staff have set a benchmark for excellence. I wholeheartedly recommend this establishment to anyone seeking a delightful stay with exceptional service, and I can't wait to return to relive the wonderful experience.
Kudos to the hotel and a heartfelt thank you to Mr. Calvin Albert for making my stay truly special!
Came to the Serenade restaurant for dinner with my buddies.
Food was good and the behaviour and the service of the staff was excellent.It was my first time visiting Chandigarh and a friend of mine suggested this hotel to make my stay and I was surprised how well the staff was and the way they treated me was amazing. Interesting. I came with my friends for dining in the Serenade Restaurant.
The food was good and the Staff of that restaurant was very kind and nice and treated us so well with their Service.
Thanks to Mr. Varun and his team and respect to Calvin.
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